If this is an emergency, call the NRCB 24 hr-reporting line at 1-866-383-6722 and file your complaint through that system rather than online.

Any complaints containing excessive profanity or abuse toward NRCB staff will be immediately deleted and not recorded into our tracking system.

Note: All complaints received by the NRCB, including those entered on our website, are given a unique file number in our internal database system. However, that number is unable to be provided to complainants via our auto-reply system for complaints entered on our website. If you need a reference number for your complaint, please call our 24-reporting line at 1-866-383-6722 and file your complaint through that system rather than online.